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Installation Engineer (Entertainment)
Vicon Motion Systems, Inc.

Under direct supervision of U.S. Support Manager, will provide installation and customer training to clients in the entertainment industry to support the company's motion capture software and hardware products, including but not limited to the 3D head-mounted facial capture system. Plan and perform on-site Installations and Trainings for Entertainment and Engineering clients. Research, diagnose, and troubleshoot customer technical issues via phone, web, and e-mail. Develop and maintain accurate records pertaining to customer orders and contacts. Write technical documentation, online tutorials, and record instructional videos. Assist with hardware testing, storage and warranty repair. Set up and test hardware and software such as Vicon Shogun, Blade, and Tracker. Manage multiple issues simultaneously within strict time limits. Work in collaboration with Sales and Marketing team to perform on-site/in-house demos and assist in setting up and performing demos for industry trade shows, including VR demos using Unreal Engine and Unity Software and head mounted displays.

30% domestic and international travel, fully reimbursable by employer.

Minimum educational requirement: Bachelor's degree, or higher, or foreign equivalent in Electrical Engineering,Mechanical Engineering, Computer Science, Digital Media Production, Visual Effects, or related technical field.

Must have 24 months of experience as a Quality Assurance Engineer, Support Engineer, or Installation Engineer, including 18 months of experience required with 3D head-mounted facial capture system(s).

Job Site: 3750 S. Robertson Blvd., Suite 100, Culver City, CA 90232

Please send resumes to:
L. Lyle, HR Manager
Vicon Motion Systems, Inc.
7388 S REVERE PARKWAY
Suite 901
Centennial, CO 80112


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